01
Bound the task
Define exactly what the agent can read, decide, and do.
SERVICE / 02
We design AI agents around a specific job, approved data, permitted tools, and clear escalation rules so intelligence becomes useful without becoming unpredictable.
01
Define exactly what the agent can read, decide, and do.
02
Test the agent on representative and difficult business examples.
03
Connect approved actions with monitoring and human review where needed.
No. A chatbot is an interface; an agent may also retrieve information, use approved tools, and participate in a workflow.
Only for low-risk actions that you explicitly approve. Higher-impact steps should remain human-reviewed.
We define task-specific evaluations for accuracy, completeness, safety, and successful escalation.