LOVE SOLUTIONS
Automating Love Solutions’ Wedding Enquiry Workflow
Slarivo organised Love Solutions’ multi-service enquiries, couple briefs, follow-ups, approvals, and delivery handoffs into one connected workflow.
The operational challenge
Wedding enquiries arrive with different dates, formats, services, family contacts, and creative requirements. Love Solutions needed a reliable way to capture the brief, identify the requested service, follow up, and move confirmed work toward delivery.
Turning Diverse Enquiries into One Manageable Flow
We connected enquiry capture with service categorisation, structured brief collection, follow-up reminders, approval checkpoints, and delivery-stage visibility. Human review remains central to creative decisions, while automation keeps information and responsibility moving between stages.
What we automated
- Service-enquiry classification
- Couple brief and requirement capture
- Follow-up and approval reminders
- Delivery-stage handoff visibility
A Clearer Journey from Enquiry to Delivery
Love Solutions now has a more consistent operational path for handling wedding-service enquiries and project handoffs. The workflow helps the team keep customer context, pending actions, approvals, and delivery status easier to see without standardising the creative work itself.